Your Privacy Matters: Fluttering Reminders is committed to protecting your privacy. By default, your reminders are stored locally on your device. If you enable Realtime Sync (Pro feature), your email, name, and reminder content are stored securely to enable cross-device syncing. We do not sell your personal data.
1. Introduction
Welcome to Fluttering Reminders ("we," "our," or "us"), developed by Craig Sutton. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our mobile application Fluttering Reminders (the "App"). Please read this privacy policy carefully. If you do not agree with the terms of this privacy policy, please do not access the App.
2. Information We Collect
2.1 Information You Provide to Us
We may collect information that you voluntarily provide to us when you:
- Create Reminders: Reminder titles, descriptions, dates, times, and any images you attach (stored locally by default)
- Enable Realtime Sync (Pro): When you opt into Realtime Sync, your email, name, and reminder content are stored on our Supabase servers to enable cross-device syncing
- Use Family Sharing (Pro): Family group membership, invite tokens, and shared reminders are stored via Supabase
- Use Pro Features: Theme preferences and custom theme configurations
- Sync Calendars: When you choose to sync with Google Calendar or Outlook, we access only the calendar data you explicitly authorize
- Contact Support: Name, email address, and any information you choose to provide when seeking customer support
2.2 Information Automatically Collected
When you use the App, we may automatically collect certain information, including:
- Device Information: Device type, operating system, unique device identifiers
- Usage Data: App features used, frequency of use, crash reports, and performance data
- Local Storage: Your reminders and settings are stored locally on your device
2.3 Information We Do NOT Collect
We want to be clear about what we don't collect:
- We do not track your location
- We do not collect your contacts
- We do not access your camera roll beyond images you explicitly select
- We do not share your reminder content with third parties
3. How We Use Your Information
We use the information we collect for the following purposes:
- Provide Core Functionality: To deliver reminder notifications, sync calendar events, and display your timeline
- Improve the App: To analyse usage patterns, fix bugs, and develop new features
- Customer Support: To respond to your inquiries and provide technical assistance
- Process Payments: To handle Pro subscription payments through Apple App Store or Google Play Store
- Send Updates: To notify you about app updates, new features, or important changes (you can opt out)
4. Data Storage and Security
4.1 Local Storage
By default, your reminder data is stored locally on your device. This means:
- Your reminders never leave your device unless you explicitly enable Realtime Sync or sync with a calendar service
- We cannot access your reminder content unless you enable Realtime Sync
- If you uninstall the app without backing up, your data will be permanently deleted
4.2 Realtime Sync Storage (Pro Feature)
If you enable Realtime Sync, your data is stored on our Supabase servers:
- Your email address (for account identification)
- Your name (for display in Family Sharing)
- Reminder content (titles, descriptions, dates, times, tasks)
- Family group membership and invite tokens (if using Family Sharing)
This data is stored securely and only collected when you explicitly opt into Realtime Sync.
4.3 Security Measures
We implement appropriate technical and organisational security measures to protect your information, including:
- Encryption of data in transit (HTTPS/TLS)
- Secure authentication for calendar sync using OAuth 2.0
- Regular security audits and updates
- Limited access to any collected data within our organisation
Important: No method of transmission over the internet or electronic storage is 100% secure. While we strive to use commercially acceptable means to protect your information, we cannot guarantee absolute security.
5. Third-Party Services
5.1 Calendar Integration (Pro Feature)
If you choose to sync with Google Calendar or Microsoft Outlook, we use their official APIs. These services have their own privacy policies:
We only access the calendar data you explicitly authorize, and we do not store this data on our servers.
5.2 Unsplash Integration
When you search for images using Unsplash, their privacy policy applies:
We do not track or store your Unsplash search history.
5.3 Supabase (Realtime Sync & Family Sharing)
- Purpose: Cross-device sync and family group synchronisation
- Data: Email, name, reminder content (when Realtime Sync enabled), family group membership, invite tokens
- Optional: Only activated when you enable Realtime Sync
- Privacy Policy: Supabase Privacy Policy
Note: Reminder content is only stored when you enable Realtime Sync.
5.4 PostHog (Analytics)
- Purpose: Anonymous and consented usage analytics to improve the app
- Data: Device info (with consent), feature usage, approximate location
- Data Residency: European Union
- Two Modes: Full (with consent) and Anonymous (without consent)
- Privacy Policy: PostHog Privacy Policy
5.5 Payment Processing
Pro subscriptions are processed through:
We do not collect or store your payment information directly.
5.6 Analytics and Website Tracking
We use analytics services to understand app and website usage and improve performance.
Website Analytics (with your consent):
- Google Analytics: We use Google Analytics to analyze website traffic and user behavior on our marketing website. This service collects data such as pages visited, time spent on site, browser type, and referring website. Only activated after you accept cookies. See Google's Privacy Policy.
5.7 Mobile App Analytics (PostHog)
We use PostHog for analytics in the mobile app with a two-tier system:
Mode 1: Device-Linked Analytics (With Your Consent)
If you opt-in during first launch, we collect:
- Device type and model (e.g., "iPhone 14", "Samsung Galaxy")
- Operating system version (e.g., "iOS 17.2", "Android 14")
- App version and build number
- Features you use (screens visited, buttons tapped)
- Session duration (how long you use the app)
- Approximate location (country/city derived from IP address)
- Anonymous device identifier
You can withdraw consent at any time via Settings > Privacy.
Mode 2: Anonymous Analytics (Always Collected)
Regardless of your consent choice, we always collect basic anonymous data with no device identifier:
- App version
- Platform (iOS or Android, not device model)
- Aggregate feature usage metrics
This anonymous data cannot be linked to you and cannot be disabled.
We NEVER collect via analytics:
- Your name, email, or personal identifiers (except when using Realtime Sync)
- The content of your reminders or tasks (except when using Realtime Sync)
- Precise GPS location
- Your contacts or photos (except images you attach to reminders)
Analytics data is:
- Stored in the European Union (PostHog EU servers)
- Transmitted over encrypted HTTPS connections
- Retained for 12 months, then automatically deleted
- Not sold or shared with third parties
6. Your Privacy Rights
Depending on your location, you may have the following rights:
6.1 Access and Portability
You have the right to access your personal data. Since your reminders are stored locally on your device, you have full access to them at all times.
6.2 Correction and Deletion
You can edit or delete your reminders directly within the app. To delete all data, simply uninstall the app.
6.3 Opt-Out Rights
- Marketing Communications: You can opt out of promotional emails at any time
- Push Notifications: You can disable notifications in your device settings
- Analytics: You can opt out of analytics at any time via Settings > Privacy in the app
- Analytics Data Deletion: You can request deletion of your analytics data by contacting info@flutteringreminders.app
6.4 Data Portability
Pro users with calendar sync enabled can export their data through their connected calendar service.
7. International Data Transfers
Since your reminder data is stored locally on your device, it does not leave your device unless you explicitly sync with a calendar service. If you use calendar sync, your data may be transferred to and processed in countries where Google or Microsoft operate their services.
8. California Privacy Rights (CCPA)
If you are a California resident, you have additional rights under the California Consumer Privacy Act (CCPA):
- Right to know what personal information is collected, used, shared, or sold
- Right to delete personal information
- Right to opt-out of the sale of personal information (we do not sell personal information)
- Right to non-discrimination for exercising your CCPA rights
9. European Privacy Rights (GDPR)
If you are located in the European Economic Area (EEA), you have rights under the General Data Protection Regulation (GDPR):
- Right of access, rectification, erasure, and restriction of processing
- Right to data portability
- Right to object to processing
- Right to withdraw consent
- Right to lodge a complaint with a supervisory authority
Legal Basis for Processing: We process your data based on:
- Your consent (e.g., calendar sync, optional features)
- Performance of a contract (providing the app service)
- Legitimate interests (improving the app, customer support)
10. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. We will notify you of any changes by:
- Posting the new Privacy Policy on this page
- Updating the "Last Updated" date
- Sending an in-app notification for material changes
We encourage you to review this Privacy Policy periodically to stay informed about how we protect your information.
11. Contact Us
If you have questions, concerns, or requests regarding this Privacy Policy or your personal data, please contact us:
- Email: info@flutteringreminders.app
- Support: info@flutteringreminders.app
- Developer: Craig Sutton
12. Data Retention
We retain your information only as long as necessary to provide the app services and comply with legal obligations:
- Local Reminder Data: Stored on your device until you delete it or uninstall the app
- Realtime Sync Data: Email, name, and reminder content stored until you disable Realtime Sync or request account deletion
- Family Group Data: Stored until you leave the group or request deletion
- Cloud Backups: Stored until you delete them from Google Drive/iCloud
- Support Communications: Retained for 2 years for quality assurance purposes
- Analytics Data: Retained for 12 months, then automatically deleted
- Subscription Data: Managed by RevenueCat per their retention policy
13. Your Consent
By using Fluttering Reminders, you consent to this Privacy Policy and agree to its terms. If you do not agree with this policy, please do not use the app.
Questions? We're here to help. If you have any questions about your privacy or how we handle your data, please don't hesitate to reach out to us at info@flutteringreminders.app.
Thank you for trusting Fluttering Reminders with your daily organisation.